Long Live Healthy with Member Stories

Sep 27, 2012

Member: Bob

Doctor Rating: 5

Dr. Taylor has established a practice where I feel cared for from the moment their office answers the phone.

Dr. Taylor has established a practice where I feel cared for from the moment their office answers the phone. I usually speak with Laurie the Office Manager first. She fields my questions and ensures that Teresa the Nurse Practitioner or Dr. Taylor is on the phone before I hang up. I know Laurie has many years of experience in Marin County and always is familiar with the specialists or places that Dr. Taylor or Teresa recommend. Talking to Laurie is often enough to get my blood pressure down before I even get to the medical staff. The Doc or the Nurse Practitioner always take the time to determine whether they can advise me on the phone or need to have me in the office. Both Dr. Taylor and Practitioner Teresa seem to be able to take fairly complicated issues and make them understandable to me. When I really have a hard time, Dr. Taylor will pull out a visual aid to explain what's going on. I've never felt rushed there and I know I often have a lot of questions. My overall health numbers have only improved since I've been with this practice. I can't tell you how much I enjoy being a part of this practice. These folks are just great. I'm a retired cop and watch what I spend in retirement. Boy are these dollars well spent. In good health,

Photo: Bob