Doctor Rating: 5
I was the primary caregiver for my parents.
I was the primary caregiver for my parents. It was a very stressful experience due to my father's stomach cancer, my mother's Alzheimer's, and their advanced age. My stress was increased whenever I needed to contact my father's medical office. I would have to spend time listening to an electronic voice telling me what buttons to push in order to speak to a human receptionist, and then we'd have to wait for what seemed forever in the doctor's waiting room before my father would be examined. Being a patient of Dr. Patricia Ng means that whenever needed, no matter what day or time, I will be receiving her care. Once, when I called her office because I was having a scary allergic reaction to shellfish while I was far out of town, boom, she got back to me immediately. When I've had a problem with a pharmacy not providing a prescription on time, she's quickly resolved the problem. And unlike what my father experienced, I know that when I am to see her for a scheduled appointment, time kept waiting will be kept to a minimum. Finally, seeing Dr. Ng is more like a friendly visit than an appointment. I feel welcomed, never rushed, and I'm soothed by her warm and cheerful personality. Thank you Dr. Ng for giving me back a life free of stress.