I have been with Dr. Krauss for over 40 years. We were both much younger then! He always listens, even though what I am complaining about or sharing is not necessarily medical! He has always been there for me. His staff has been helpful and friendly. I have told him he cannot retire until I am done. When I needed to get an appointment in a hurry, it was done. I am sure there were many specific instances where he changed my life but at 82, my memory is somewhat limited.