Benjamin Mena, MD, FACP

He is a concerned, caring Doctor - there for me , esp this week when I really needed his support - great

Dr Mena is the best...You won't find another Dr who sits and spends time with you not like other Drs.I was a pt at a local hosp and even the nurses had high praise saying he is abt only dr who cares abt his Pts...If your looking for new Dr he is the one you should try to get as your Dr.. tom long

Dr. Mena is not only a 5 star doctor he is also a 5 star person. The waiting time in the office is practically non existing. He is on time, always open to discussion about your well being and any serious or not so serious health issues. As a female I also appreciate the kind comments about my personal appearance. ("That is a pretty (( lovely, colorful,et.)) blouse) He also has a well tuned listening ear when you have family or other relational issues. All this plus a wonderful staff. Thanks Dr. Mena for caring and serving the medical profession.

It is rare to find a doctor who takes the time to talk to his patients and to really treat you like an old friend; Dr. Mena and his staff do that, and the result is to make me feel as if I have someone truly acting as a partner in maintaining and improving my health and well-being. When Dr. Mena joined the MDVIP program, I signed up immediately, and now find that the experience is even more focused on coordinating all aspects of my healthcare AND improving other segments of my life. He is smart, personable, well-read on recent medical advances and willing to share advice ranging from medication selection, recommended specialist consultations, and even exercise/nutrition tips on any given visit. Although a relatively young man, Dr. Mena strikes me as a throwback to the old "family doctor" practice; Both my parents became Dr. Mena's patients during the months they spent here in FL, and I have, and will continue, to recommend him to friends/family .

I've been seeing Dr. Mena for 4 years and could not be happier with the experience. It's nice having a doctor younger than me!!

Dr. Mena is the very best doctor I know. He genuinely cares about his patients and is very professional and thorough. I can't recommend him high enough.

I knew Dr Benjamin Mena when he was located in Roanoke,Rapids NC. I thought he was a great Dr. Helped me with my pain, but when my diagnosis could not be determined I got labeled with mental issues and even showed up to one of my numerous appointments and Dr Mena had the sheriff dept come in his waiting room in front of everybody, handcuffed and taken to local ER where I was detained on the mental health floor. After my stay I transferred my care to the Veterans Hosp where it was discovered I had a rare genetic disorder called Ehlers Danlos syndrome type 3 and that explained my joint pain, insomnia, anxiety among other numerous signs and symptoms. I have had 11 intestinal blockages since then. Been diagnosed with dysautonomia. Had to be put on pain management and treated for ptsd for all the trauma I went through before my diagnosis was uncovered. I hold no hard feelings towards Dr. Mena. I just wish he would have listened to me. I'm not crazy. Just medically sick.

The doctor nor his staff will call you back. Impossible to reach.

First appointment - waited 43 minutes in the exam room before the doctor appeared.
Second appointment - left office after waiting 40 minutes in the lobby.

Dr. Mena is caring and takes the time to explain issues with your health. He really cares and makes sure you have everything you need to be healthy.

It took me a couple of years to write this. I loved Dr. Mena at first, saw him before he went MDVIP. I joined the first year even though it was not affordable for my family and I. He then agreed to see me without doing the MDVIP but then the two appointments that I had made he canceled both. I then joined back because I was really hoping he could help me I am having a debilitating issue since childbirth that is causing me to not sleep at night and needed someone to really help. I was so desperate to get my situation figured out but it seemed when the answers did not come easily enough he was not quite as friendly as before. It really hurt me as I cared about him and his staff. When I realized he just wasn’t interested in helping me, I quit the whole situation. I never heard from him or his staff again. Makes me sad to this day. I think personally he is a nice man but if it’s a hard case, he didn’t seem willing to go the distance to help me figure it out. Also, to update on this review, it’s worth noting that I have since been diagnosed with Ehlers Danlos syndrome, just as another of his patients had mentioned in their review.

The staff is remarkable! They are very HAPPY, helpful and professional. I’ve been to the office 3 times and have been cheerfully greeted and never waited more than a couple of minutes to be brought back to an examination room. Dr Mena is very personable. He wants to get to know his patients. He spent quite a bit of time with me and I always left feeling like the visit was successful and all my questions were answered.
It was easy to schedule appointments in a very timely fashion.

Dr Benjamin Mena has the best bedside manner which includes spouses who are caregivers too. He is extremely thorough, proactive in his approach to care. He has a good sense of humor which is needed at times to further his explanations in maintaining a consistent program of overall healthcare understanding. We are very pleased to have him as our Primary Doctor. He is very special to us.

I am well cared for by Dr. Mena and his positive staff.

Been calling the office for 3 days to make an appointment. They haven't called back and I have left 3 messages. Absolute trash service. I don't care how good the doctor is, if the response is trash then the whole thing stinks. I'm going to have to go to an ER now and spend hundreds more dollars because of this.

I have never had to wait more than a few minutes for an appointment. Here is a Dr. that will still make a house call (although I have never needed one) and who actually looks at you and listens to you instead of being stuck to a computer making notes. The staff have always been friendly and helpful. He's one of the good guys.

Doing fine this last year, still play golf twice a week, trying to lose the extra weight I put on staying at home for this extended period of time.

available, always there - staff super friendly, helpful

Great experience, Dr. Mena is an exceptional professional and human being. Preventive medicine is so important for myself and family and this the experience exceeded my expectations. Looking forward to keep working on improving my health with Dr. Mena!

Dr.Mena is very patient and caring .He's the best!

Dr Mena and his staff are perfect when you are healthy, but if you get sick or deal with any health issues you better look for a different doctor because they don’t care about you.

Dr. Mena is is a great doctor. He takes the time to listen and doesn't make you feel rushed. He cares to find the proper tests and also explains his thinking behind courses of action. The staff is friendly as well.

Great Doctor

I had the pleasure of visiting Dr. Benjamin Mena, MD, FACP today for my first primary care appointment, and it was truly an exceptional experience. From the moment I walked in, I was greeted by an incredibly friendly and accommodating staff who made me feel right at home.

Dr. Mena himself was nothing short of spectacular. His professionalism and expertise were evident from the start, but what truly stood out was his genuine concern for his patients' well-being. He took the time to listen attentively to my concerns and provided clear explanations for any questions I had.

Dr. Mena not only excels in his medical profession but also as a person. He exudes kindness and compassion, making it easy to trust him with my healthcare needs. I left the appointment feeling confident that I'm in excellent hands with Dr. Mena as my primary doctor.

I highly recommend Dr. Benjamin Mena. If you're in search of a skilled, caring, and personable physician, look no further. My first visit exceeded all expectations, and I'm grateful to have found such a fantastic healthcare provider. Thank you, Dr. Mena, and your wonderful staff, for making this experience so positive and reassuring

Dr. Mena is a great Doctor, always takes his time to explain everything
We highly recommend him.

I love the personal attention from Dr Mena, the concierge concept. Early on, knowledgeable staffing was a huge problem as finding individuals who were willing to work was almost impossible. It has gotten better, but still occasionally rears its ugly head. The office recently lost an employee who was always in an unhappy mood (the negative), but was fabulous at drawing blood samples (a positive for me as I am a difficult anatomical subject). I've heard there is now a trained phlebotomist, so i'll be curious to experience the next blood draw.

Despite the occasional messed up Rx call-ins, the more precise scheduling and unrushed appointments that accompany Dr Mena's medical acumen have made joining MDVIP one of our best medical decision, ever.

Dr. Mena is a kind and gentle man. Fortunately, I have not had serious health issues so have only needed him for my yearly physical and prescription refills.

Takes time to explain how symptoms arise and why a particular treatment is indicated

As a family practitioner myself I'm understandably protective of where/how my parents obtain their medical care. My 80+ year old Mom has been seeing Dr. Mena for several years. She is very satisfied with his medical guidance as is our family, we have greatly appreciated Dr. Mena and his office staff, at all times they have been professional and kind. I'm impressed with how well the office is organized, being able to retrieve lab results and make appointments on line is a time savings, on the occasions where we have needed medical advise our calls have always been quickly returned. I feel comfortable recommending Dr. Mena.

I WISH I DID NOT HAVE TO WRITE THIS BECAUSE I HAVE ALWAYS THOUGHT OF DR. MENA AS A VERY GOOD AND CARING PERSON HOWEVER HIS OFFICE STAFF NEEDS MUCH MORE TRAINING AND EXPERIANCE THEN I WOULD EVER BE ABLE TO EXPLAIN IN THE SPACE GIVEN HERE. MY MOTHER AND I HAVE BOTH BEEN SEEING DR. MENA FOR SEVERAL YEARS NOW AND AT FIRST EVERTHING SEEM TO RUN SMOOTHLY, THAT IS UNTIL HIS OFFICE TOOK ON ADDITIONAL HELP AND NOW IT IS A TOTAL NIGHTMARE. WHEN WE NEED REFILLS ON OUR MEDICINES THEY TELL US THEY WILL FAX IT TO OUR SUPPLY POINTS ASAP, AFTER SEVERAL DAYS AND NO REFILLS WE CALL THE SUPPLY POINT AND ARE TOLD "WE NEVER GOT THE FAX" WE CALL DR. MENAS OFFICE AND ITS ALWAYS THE SAME ANSWER "WE FAXED IT" WE PLEADE WITH THEM TO FAX IT AGAIN AND ITS THE SAME OLD SONG AND DANCE ROUTINE "WE FAXED IT' AND "WE NEVER GOT IT" AND ITS NOT THE SAME PLACES...ITS PUBLIX BRITTON PLAZA, PUBLIX GANDY, PUBLIX NEPTUNE, EXPRESS SCRIPTS TRICARE, EXPRESS SCRIPTS VERIZON. ON AND ON AND ON. THE OFFICE STAFF IS VERY SWEET AND POLITE TO OUR FACE BUT AFTER OUR BACKS ARE TURNED THEY SEEM TO FORGET DO TO ANYTHING REMOTELY CONNECTED TO THEIR JOBS. EVEN JUST TRYING TO CALL AND TALK TO SOMEONE IS A HOLY NIGHTMARE, THEIR LINE IS BUSY 24/7 IT SEEMS AND WE GET COMPLAINTS FROM OUR MEDICINE SUPPY POINTS THAT WE MUST TRY TO CONTACT DR. MENA AS THEY ARE UNABLE TO GET THRU. ITS ALMOST AS IF SOMEONE IN DR, MENAS OFFICE IS TRYING TO SABOTAGE HIS ENTIRE OPERATION. I COULD UNDERSTAND A MISCOMMUNICATION ONCE IN AWHILE BUT NOT EACH AND EVERY TIME. I THINK ITS GREAT THAT DR. MENA IS LOYAL TO HIS STAFF BUT HE NEEDS TO TAKE A GOOD HARD LOOK AT WHO IS DOING WHAT AND CLEAN HOUSE WHEN HE FINDS OUT WHO AND HOW MANY PEOPLE ARE CAUSING HIM PROPLEMS AND YES HE SURLEY HAS AN IDEA BY NOW WHO HIS PROBLEM PEOPLE ARE AND YES I THINK IT IS MORE THEN ONE PERSON TO CREATE THIS MANY PROBLEMS WITHIN ONE OFFICE. YOU WOULD THINK THAT HIS OFFICE MANAGER WOULD HAVE UNCOVERED A TROUBLE MAKER BY NOW UNLESS SHE IS PART OF THE PROBLEM HERSELF. I DON'T KNOW DO I EVEN CARE ANYMORE WHO HIS PROBLEM CHILDREN ARE BECAUSE I AM LOOKING TO MAKE SOME CHANGES MYSELF. RES. d I JUST TALKED TO THE PERSON WHO IS SUPPOSED TO TAKE CARE OF FAXING OUT REQUEST FOR REFILLS AND SHE IN FACT SAYS THAT THEY ARE AWARE OF DISTANT ENDS NOT RECEIVING THEIR FAXS BUT STOPPED SHORT OF SAYING HOW LONG IT HAS BEEN GOING ON OR IF THE PROBLEM HAD BEEN FIXED OR IT ANYONE WAS EVEN LOOKING INTO THE PROBLEM HOWEVER SHE DID SAY THAT WALGREENS IS YET ANOTHER LOCATIN THAT HAS NOT BEEN RECEVING THEIR FAXS. I WOULD THINK ANYPLACE IN SUCH AN IMPORTANT POSITION SUCH AS A DOCTORS OFFICE WOULD HAVE RAISED A RED FLAG THE FIRST TIME THEY WERE AWARE OF A PROBLEM AND DONE WHAT EVER IT TAKES TO GET THE PROBLEM CORRECTED. tHIS IS SO WRONG ON SO MANY LEVELS.

Dr. Mena takes the time to address your concerns and is very patient while in the consultation, never wanting to rush out to the next patient. His staff is very corteous, friendly and always willing to help whenever possible!

Caring, thinking doctor who cares enough to listen hard and think harder.

Dr. Mena and his staff are wonderful Health Care professionals with extensive experience in chronic health conditions. His practice have excellent interpersonal skills, effective communication and provide patients with long term support that could/has lead to the improvement of my health ( i.e. Diabetes) success . Dr. Mena has provided care management for my chronic conditions at least six years to date. He is able to discuss preventive measures to help in decreasing my weight and stressors related to health condition. His staff always have a smile, welcomes his patients which is very pleasing. He, staff commitment to supporting me and my family for health care needs are beyond words. Thanks for all you do to support us in our Health Dr. Mena and Staff.
Sincerely,
Shiniquia ( Nicki ) Colbourne

Pretty simple: I arrived for a scheduled appointment at 10:15. After 30 minutes I inquired if everything is ok, and at the office they said that all is fine, and they moved me to an inside room. I sat there for 20 more minutes and then just left. Having waited/wasted a whole hour on waiting.

Yes, one does have to wait in room for a good while at times to see doc. One has to wait for an appointment to even be scheduled. One does NOT get rushed out of office by the doc or staff when one is seen. In other words, Doctor Mena takes the same amount of time for all patients. Some folks may need longer than others for whatever reason. Some folks could be dying of freaking cancer and need extra time! If you expect a cookie-cutter situation, go to a big-name-clinic-chain.

My husband and I have not needed a great deal of attention from Dr Mena as we have been reasonably healthy. I have needed his help this past month and he has been accessible and worked magic in arranging a surgery for me.
It is comforting to know he is there for us.

very informative!

Dr Mena is great