Since Dr. Santos has been taking care of my health care, my life has changed drastically. She is kind, sweet, warm, professional, on task, and overall an excellent practitioner. Totally satisfied not only with my personal health, b\ut also with my husband and mother. Staff are courteous and on top of things..
Highly recommend her to family and friends.
I had an appointment with Dr. Santos-Martins (can't remember if it was a yearly exam or whether i had a symptom) and just before I left to go, I received terrible news. It wasn't to do with my health, thank goodness, but it was emotionally and financially devastating.. When I think my life is falling apart, I always go into fight-flight mode. (Certain bad political events in past years have… See more
sometimes the most important thing your doctor can do is be available to listen to concerns even when, at the end of the day, there is nothing wrong. I feel like my MDVIP doctor, Helena Santos-Martins, has gone well above the call of duty in ensuring that my family knows that if they are worried about why they aren't feeling right, she will be available to listen and advise. She has… See more
Nine months into the onset of Covid an elderly confused gentleman with Covid,preop for surgery of a broken hip ,sneezed into my face. With no face shield or goggles on or glasses close to my face I acquired Covid within the next four days. I thought it’s the flu, five or six days and I’ll be back to work. Knowing the emergency room was overrun I did not go to the hospital although I was very… See more
Dr. Helena Santos-Martins goes "over and beyond" with her dedication to her patients. I can say this because she has shown this dedication numerous times in the less than 2 years that she has been my PCP. This was my first experience with MD VIP medicine; I was relying on what I had heard from one of her patients regarding her relationship with those she serves as PCP. My story is… See more
Dr. Santos Martins has always been there for me even if I call at night. She returns all calls. She is empathic and caring. I don’t think, I know that her first priority is the welfare of her patients. I’m glad she is my doctor.
When my MDVIP affiliated physician retired 3 years ago I needed to make a decision about what to do. I had been seeing her for more than 30 years. I was told that Dr. Santos would be taking over, that she came highly recommended and that perhaps I should give her a try. I did decide to go with Dr. Santos and it was one of the best decisions I've ever made. I had no way of knowing at the time… See more
Dr. Santos Martins has been a wonder since I met her when her office was out of the old Lynn Hospital. She was the most caring doctor I've ever known. When I learned she got her own practice I went above and beyond to find out how she could remain my doctor and that's when I joined MDVIP. She even provided her personal cell phone number to me. She got me every specialist that I needed. When my… See more
I travel 45 miles each way to see Dr Helena Santos-Martins in Danvers, MA. I moved to NH from PA almost 3 years ago where I had a wonderful MDVIP doctor, Elana Kripke. I wanted a female doctor——in my experience, they listen better. Dr Santos-Martin was the nearest MDVIP woman internist. When I drove to Danvers to meet her, I felt the drive was so worth it. Dr S-M was so warm and welcoming. She… See more
In the autumn of 2022, I had surgery at a mammoth teaching hospital in Boston. Dr. Helena Santos-Martins quarterbacked the entire process, pre-testing, the surgical referral, even arranging the necessary appointments. During my long hospital stay, she maintained the lines of communication directly with me so that I always felt supported. Shortly after the surgery, when discussing the upcoming… See more
