Marvin Im, DO

I worked with Dr. Marvin Im before he was an MDVIP provider. He helped me quite a bit. I left because unfortunately I had a lot of medical expenses due to an injury, and I could not justify more medical expenses. However, after a year and several months of working with another provider, and having a new medical mystery, I joined MDVIP last fall, and it was the best decision I have ever made for my health.

It is expensive to join, however, within days of reconnecting with Dr. Im on the phone, I had my physical, we met and I updated him on my health conditions and new symptoms. We reviewed my supplements. We reviewed all my testing from my previous provider. Dr. Im ordered image testing that my previous provider would not. Within two months of joining, I had been referred to another specialist for my mystery health condition, gotten more image testing, and gotten a new diagnosis. Within a couple weeks of that, after asking to be referred to a specialist for other condition at the Cleveland Clinic, I was referred and seen. In January I had surgery. So from late September-late January, in only 4 months, I made more progress than I made the whole 12+ months I was with another provider.

Dr. Im has validated my concerns and questions about my health. He offers a nice balance between being a family doctor, and being open to new approaches and more progressive medicine. I appreciate being able to connect between appointments, and not having to wait to ask questions until I can see him again. His staff is wonderful and caring, and they have assisted me with various referrals to specialists, eliminating months of waiting to get in to specialists. They do not make me come in for unnecessary appointments and miss work, which I appreciate. But when I do need to see Dr. Im, I can always get in. I was seeing my previous doctor every month, because we never had enough time to make progress. Each time, I had to remind them what we talked about the last time. I always left frustrated and upset. The opposite is true for my interactions and visits with Dr. Im. When I do come in for an appointment, I do not have to miss half a day from work just waiting, as I have with other providers. I also don't need to see him every 3-4 weeks unless I want to, because we are in contact between visits, and this saves me a lot of time and energy. While health is a journey, I always feel calmer and reassured when we interact. I trust Dr. Im implicitly.

I was diagnosed with a new health condition by a specialist, and Dr. Im talked me through the serious options about surgery, never rushing me. He is down-to-earth and has a sense of humor, but he is never patronizing or dismissive about health concerns. He answers all of my questions, and I have a lot of them! This is especially important as many times I have to process information, and I think of important questions after an appointment. He is up-to-date on the latest research, and is open to new approaches.

While I continue to improve my health and get to the bottom of things, Dr. Im has been a continuous source of information and support. In my opinion, this membership paid for itself within the first month. I can only imagine if I had not joined MDVIP the type of frustration and pain that I might continue to be in today. I don't think that I could ever go back to waiting days or even weeks for a non-concierge family doctor to return my calls or electronic platform messages, only to have a nurse or assistant "answer" with a non-answer, and then having to wait 4-6 weeks to get in for an appointment, only to be passed off to a medical assistant, and not even really speak to the doctor. When I interact with Dr. Im, he is always responsive and patient. When I interact with his staff, they are kind, patient, and efficient. They do not treat me like just another number, and I appreciate that they remember me, and I do not have to remind them who I am each time I call.

I am so grateful to Dr. Im and his staff for providing me with excellent medical care, and supporting me on my journey back to good health. MDVIP has truly changed my life. When I was Dr. Im's patient previously, he was a great physician. He always did more patient interaction than other doctors. However, with the additional time that he has now to spend with his patients, and less patient volume, he is an excellent physician. I am so glad that I joined MDVIP to work with Dr. Im again, and I would highly recommend him and his staff. I cannot thank them enough for helping me to finally make progress in my health journey, and I hope to work with them for years to come.

I have to admit, I loved Dr. Im before he joined MDVIP, but I feel this program has allowed him to be the doctor he truly is and always wanted to be able to be It gives him the time to spend with his patients one-on-one and ALWAYS be available to you. This provides the best patient/doctor relationship and allows him to truly know YOU. Dr. Im goes above and beyond. He listens. He takes time. He does the most complete physical anyone’s ever had, I promise! He has always been there, even if I just text him any silly question. When we went over my physical/blood test results, he spent over an HOUR just talking to me. One-on-one. Not only about my physical health, but my emotional and mental well-being as well. HE CARES. I actually was the one to finally say I had to go, because I had to be somewhere.....I never imagined a doctor spending so much time with me!!! If I drop by the office unannounced for something, if he is not with a patient he will drop everything to come say hello, ask me how I’m doing. If you live in the central Ohio area and don’t have Dr. Im as your doctor, trust me....you need him in your life! He’s simply THE BEST!

Dr Im and his office is truly the best. I have a lot of health care professionals and am regularly frustrated by their service and offices.
Not Dr. Im. If an order has not been received by the lab I know right away it is the lab, not Dr. Im's office's fault. They always get right on things and truly care and help whenever they can.
I get the best care from his office and it means so much!!

For years my wife had been trying to control her thyroid levels. She went to numerous doctors trying to figure it out and all they did was say take more synthetic thyroid pills which made her feel even worse. We heard about Dr. Im thru a mutual friend and made an appointment. He said we need to start treating based on how she feels not the what others think should be done. He switched her to a natural thyroid and within weeks she was feeling better. One night when we were sitting around the dinner table she broke down crying saying she can't believe she suffered for years taking the synthetic medication and no other doctor recommended trying going natural. It has been several years and she now has it under control. Dr. Im changed our lives by treating my wife based on how she feels and not just pushing the same old conventional treatment that was not working. Thanks again Dr Im!!!