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Member Enrollment Representative (MER) - Field

Remote Field Member Enrollment Full time Remote

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Position Summary

The Member Enrollment Representative is responsible for leading patient education, facilitating enrollment, and executing the launch plan for transitioning MDVIP physicians. Embedded in the practice for 70-75% of the transition timeline, this role is key to ensuring timely panel completion, high conversion from engaged patients, and successful delivery of training to physicians and staff. This team member must balance execution of the project plan, performance against aggressive enrollment metrics, and high-impact in-person communication.

Key Responsibilities

  • Inspire Patients to Act: Confidently communicate the MDVIP personalized care experience to patients,driving conversation rates of 30%+ from engagement to enrollment.
  • Accelerate Results: Hit the ground running to exceed sign-up targets and achieve a full panel by Day 120.
  • Be the Launch Expert: Lead engaging onboarding sessions that equip physicians and staff to champion theMDVIP Model from day one.
  • Execute with Precision: Own every detail of the launch plan, navigate roadblocks early, and keep timelines ontrack to ensure seamless ramp up.
  • Maximize Enrollment Impact: Lead impactful events and execute strategies that convert interes.

Key Competencies

  • High-conversion communicator: Persuasive, empathetic, and patient-focused.
  • Proven closer with a track record in consultative sales or enrollment roles.
  • Operationally excellent: meets deadlines, manages details, and escalates effectively.
  • Strong trainer who boosts physician/staff confidence in MDVIP’s model.
  • Self-driven, goal-oriented, and accountable for performance KPIs.
  • Strong presentation, interpersonal, and organizational skills.

Qualifications

Required Qualifications
  • Bachelor’s Degree or equivalent
  • Two (2) years of professional experience
  • One (1) year in sales or client-facing roles, with a strong track record of meeting or exceeding goals
  • Comfort with fieldwork and travel (up to 75%)
Preferred Qualifications
  • Experience in primary care or concierge medicine
  • Background in new service or practice launches
  • Familiarity with CRM or project tracking systems

Why Join MDVIP?

  • Be part of a mission-driven organization leading innovation in personalized healthcare.
  • Drive transformation and growth in a dynamic, fast-paced environment.
  • Competitive Compensation: Attractive base salary complemented by performance-based incentives.
  • Comprehensive Benefits: Health, dental, vision insurance, and retirement plans.
  • Professional Development: Access to ongoing training and leadership development programs.
  • Positive Work Environment: Consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

Benefits

  • Base ($55K) +50% Commission UNCAPPED
  • Healthcare (Primary, dental, optical)
  • MDVIP program membership•401K / 401K matching
  • PTO / paid holidays
  • Paid travel
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodations during the application or interview process, please let us know, and we will be happy to assist.

Compensation

The base pay range for this role is $45,000 – $60,000 per year.