Gilberto Sustache, Jr. MD

The good doctor has absolutely INCREDIBLE level of care, compassion, attention to detail, and commitment to his patients' well-being. The amount of time he devotes to each and everyone is so, so rare in today's medical world. A true unicorn. And all backed by an Ivy League education no less!

I don’t usually open up about personal health stuff or write reviews, but after what Dr. Gil Sustache has done for our family I want others to know what his care looks like. More people should have access to a doctor who’s this available and genuinely invested.

Early one weekend morning our daughter became very sick. My wife called Dr. Gil and he answered immediately. During that call her condition quickly pivoted from a situation where my wife and I were going to drive her to a nearby emergency department — to needing an ambulance. Dr. Gil calmly walked us through calling EMS, told us exactly what to communicate to the EMTs, and explained what to expect at the ED. As a father I felt overwhelmed and powerless. Dr. Gil proactively checked in by phone and text and stayed reachable while we were at the hospital, which kept us from allowing our fear to consume us during that very long day. His clear, practical guidance made a huge difference and I was deeply grateful to have direct access to him in that moment.

Beyond that emergency, Dr. Gil has changed how I think about health care as a man. I grew up believing men should “tough it out,” and asking for help felt like weakness — a mindset reinforced by past experiences with other providers who were dismissive, rushed, or minimized my symptoms. Dr. Gil created a nonjudgmental space where I can be honest about my health concerns without shame. He listens, explains options in plain language, and involves you in decisions — which has made me see seeking care as responsible, not weak. He also takes a whole-body approach, addressing both physical symptoms and mental/emotional well‑being, and considers how stress, mood, and lifestyle affect overall health when tailoring care.

If you’re a man who’s been hesitant to seek care because of stigma or pride, Dr. Gil will put you at ease. His combination of calm leadership in emergencies, everyday compassion, and proactive advocacy is rare — and it’s why I trust him and recommend him to other families.

Appointments are scheduled so you’re walked right in with no wait — I’ve never even seen another person in the office at the same time. They take confidentiality seriously, handling conversations and records discreetly so appointments feel private and respectful. I hope his practice continues to grow — not only because Dr. Gil is an exceptional person and clinician, but so that more men raised with the “tough it out” mindset can experience what men’s healthcare should be: respectful, private, and proactive.

Dr Sustache is detail oriented, experienced and has a great bed side manner. He took the time to listen to my ailments without interruption and followed up with the right questions. I felt heard and this type of doctoring produces good results and trust. I would highly recommend having him as your primary care doctor because he ticks all the boxes.

Dr. Gil Sustache is an exceptional physician — attentive, thorough, and genuinely caring. From the moment you meet him he makes you feel respected and heard; he never rushes appointments and takes the time to explain things clearly and patiently. I always leave visits confident that my concerns were fully understood and addressed.

He is a fierce advocate for his patients — fighting with insurance companies to secure needed testing and personally calling outside providers to coordinate care and advocate for the best overall outcome. His attention to detail and commitment to getting accurate answers is unmatched, and his passion for patient care is reflected in the way he runs his practice.

Access to Dr. Sustache is outstanding. He provides direct lines of communication — phone, text, and email — so medical questions and concerns can be handled efficiently. He never dismisses questions or makes you feel foolish; patients are treated like family. As an added bonus, he has a warm sense of humor that helps put you at ease.

He truly goes above and beyond — even consulting with close relatives who may be visiting for the holidays or vacation (not his patients), taking the time to offer practical advice and help coordinate next steps when needed. That willingness to help in informal situations speaks volumes about his character.

His wife also works at the practice and is incredibly kind and helpful, which adds to the welcoming, well-organized atmosphere. I highly recommend Dr. Gil Sustache to anyone seeking a compassionate, ethical, and skilled doctor who truly advocates for his patients.

Dr Sustache is top notch! I signed on to his concierge medical plan (MDVIP) and could not be happier. He takes the time to learn about you as a patient and orders the correct tests to address your medical concerns. He reviews the results in detail and makes recommendations as to how to improve results that are at or above the specification limits. He has voice called me on a Sunday and called in a scrip to a pharmacy in Maine where were were vacationing! If you are looking for a concierge Dr. you will not find a more compassionate and dedicated individual!

Great Doctor! A friend, care for your health! Help me a lot in the moment I really need to have someone to listen to me! Thank you Dr Gilberto! God bless you 🙏

Wonderful doctor, he really takes the time to get you know you. Highly recommend!

A kind and caring provider who treats patients, colleagues, and staff with respect and love. He is a man of the community and you would be lucky to call him your PCP.

Gil is the absolute best primary care physician I've had the pleasure of seeing. It's easy to have high expectations of your practitioners, it's another for your practitioners to have high expectations of their patients. Gil is the first practitioner I've had whose expectations for his patients fitness and nutrition, were on par with my own personal goals.

Feeling very blessed to have found this Dr.

Dr Sustache is one of the best family physicians that I’ve encountered over the many years on this earth. He has always been very attentive and caring to all his clients’ needs. There have been instances where I needed immediate personal care and the Dr went out of his way to ensure that I was well taken care of. I trust this young man with all of my medical care because I know that he is treating the entire man instead of only the symptoms. If you are looking for a Dr in the area, look no further, he is the one!

El mejor Doctor que he tenido siempre bien atento y se pone en la posición del paciente muy bueno

Dr Sustache is a rare breed of doctor, the kind that will spend the time to understand your ailments. He is caring, professional and extremely knowledgeable about the different medical issues which we face. I am so happy to have had him as my doctor for so many years. He helped identify and resolve vitamin deficiency, joint issues and fluid retention sack on my ankle. I would feel confident going to Dr Sustache about any medical issue I had.

Dr. Sustache thank you! Excellent, professional, attentive and kind are just a few words that follow after our visit. Thank you for taking the time to understand my concerns, and providing a safe space for me to be treated and heard. I appreciate you.

Now in Spanish: “Excelente, profesional, atento y amable son pocas de la muchas palabras en las que pienso tras nuestra visita. Gracias por tomarse su tiempo para comprender mis inquietudes y por proveerme tu atención. Te lo agradezco!

Dr Gill is an exceptional doctor—attentive, knowledgeable, and genuinely caring. He always takes the time to listen and explain things clearly, making us feel comfortable and well-cared for. He’s solved a lingering issue for me. I trust him completely with my health.”

We have had one visit and I have already recommended Dr. Sustache to friends and family . One visit but he has answered so many followup questions promptly and compassionately. We have been dealing with some serious health issues with a family member that has lead us to so many dead ends . Dr . Sustache has been instrumental in helping to get the right care . I truly believe he cares about his patients .