It is such a relief to know that Dr. Sheff is always there. I decided to elect a concierge practice after spending hours attending doctor's appointments with my husband over a number of years that he was sick. I cannot tell you how many hours of my life (business life and personal life) I spent waiting in appointment rooms well beyond the time of the "appointment" and on the phone getting through. I decided that it was economically cheaper to pay the cost of a concierge practice than I had experienced otherwise. What has been great is knowing that there is always a doctor there who will respond. Dr. Sheff has been there. He knows me and knows my health and issues that I have. It is great not to have to explain in great detail to someone who does not know you well as would otherwise be the case. I feel free to contact him with questions and obtain opinions about other specialists I should see etc. And, others in the practice have responded as well when needed. While none of us can really do much that we know will protect us from the virus, it is comforting to know that our doctors like Dr. Sheff are available to help us. So glad I made the choice I did years ago. Thank you Dr. Sheff.