If the MDVIP wellness services were not performed, you may be eligible to receive a prorated refund. If you have received the testing as part of your MDVIP Wellness Program, a refund is not available and any unpaid balance of the annual fee remains your responsibility. As more than 90 percent of patients in MDVIP-affiliated practices around the country renew each year and patient satisfaction is consistently high, we believe you will be very satisfied with the program and your overall healthcare experience.

In order to help you easily connect with your doctor and make healthy choices every day, MDVIP has designed two tools to support your health and wellness goals. Through the MDVIP Connect website and app, you’ll be able to communicate securely with your doctor and their staff from your from your desktop, tablet and mobile devices, as well as manage your payment profile and schedule payments. You can also view the results of your latest annual MDVIP Wellness Program (if available).

Additional features of MDVIP Connect:

MDVIP-affiliated internal or family practice physicians will usually treat your children (between the ages of 16 to 25) for routine office visits or sick care without any additional membership fee. This may vary, so please check with your MDVIP-affiliated doctor. Also note that standard fees, insurance co-pays, coinsurance or deductibles may apply.

Once you and your doctor have determined that an additional medical opinion is necessary or a recommended treatment is not available locally, your MDVIP-affiliated physician can work with MDVIP to help arrange for you to be seen at one of the Medical Centers of Excellence facilities, subject to your insurance, ability to travel and the facility's requirements. MCE is optional and only offered at the request of your MDVIP-affiliated physician. It does not replace your local specialist or treatment centers.

No. The cost for the medical treatment you receive may be billed to you or your insurance, depending on your coverage. You or your doctor should verify that the MCE facility accepts your insurance. Additional costs for treatment, travel and all other accommodations are your responsibility.

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