What is MDVIP Connect – Physician app?
The MDVIP Connect – Physicians app enables secure messaging with patients as well as affiliate-to-affiliate communication.
What is the MDVIP Connect – Members app?
MDVIP Connect – Members is a mobile app that provides members with the ability to securely communicate with their MDVIP-affiliated physician and staff, manage payments and contact MDVIP for support.
How do members and physicians get the MDVIP Connect mobile app?
Members and physicians can download their respective version of the app from the Apple Store or Google Play.
Does the app sync with the MDVIP Connect portal?
Yes, the app syncs messages from the MDVIP Connect portal.
Does MDVIP provide technical support?
Yes, you may contact support by navigating to "Help & Feedback" and clicking on "New Support Request" within the app or by calling 1-877-734-3090. Representatives are available to assist Monday through Friday, 8 a.m. to 8 p.m. ET.
Is MDVIP Connect secure?
Yes, we follow security and encryption guidelines to protect the information. Please refer to our Privacy Policy for additional information here.