MDVIP makes wellness and prevention easier by providing your physician with innovative tools and technology. MDVIP supports your physician’s practice and seeks to eliminate barriers to a positive healthcare experience. Your doctor will determine whether and how to incorporate these tools at his/her discretion.
Most MDVIP-affiliated primary care practices accept insurance (your physician can tell you whether they accept your specific insurance plan). Your annual fee pays for preventive care medical services that insurance usually doesn’t cover (e.g., advanced diagnostic testing and screenings). Your MDVIP-affiliated physician will continue to bill your insurance and charge copays, co-insurances and deductibles as he or she currently does for other medical services like sick visits.
The MDVIP Connect – Physicians app enables secure messaging with patients as well as affiliate-to-affiliate communication.
MDVIP Connect – Members is a mobile app that provides members with the ability to securely communicate with their MDVIP-affiliated physician and staff, manage payments and contact MDVIP for support.
Members and physicians can download their respective version of the app from the Apple Store or Google Play.
Yes, the app syncs messages from the MDVIP Connect portal.
Yes, you may contact support by navigating to "Help & Feedback" and clicking on "New Support Request" within the app or by calling 1-877-734-3090. Representatives are available to assist Monday through Friday, 8 a.m. to 8 p.m. ET.
Yes, we follow security and encryption guidelines to protect the information. Please refer to our Privacy Policy for additional information here.
MDVIP Connect is a mobile app that provides members the ability to securely communicate with their MDVIP-affiliated physician and staff, manage payments and contact MDVIP for support.
Yes, you may securely message your participating MDVIP-affiliated physician using the mobile app. Patients should not use messaging for medical emergencies or other urgent matters. If you haven’t heard from your physician in a reasonable amount of time, please call the office.