Yes, you may contact support by navigating to "Help & Feedback" and clicking on "New Support Request" within the app or by calling 1-877-734-3090. Representatives are available to assist Monday through Friday, 8 a.m. to 8 p.m. ET.
Yes, we follow security and encryption guidelines to protect the information. Please refer to our Privacy Policy for additional information here.
MDVIP Connect is a mobile app that provides members the ability to securely communicate with their MDVIP-affiliated physician and staff, manage payments and contact MDVIP for support.
Yes, you may securely message your participating MDVIP-affiliated physician using the mobile app. Patients should not use messaging for medical emergencies or other urgent matters. If you haven’t heard from your physician in a reasonable amount of time, please call the office.
No, you must be a member of MDVIP or an MDVIP-affiliated practice.
Yes, you may contact support by clicking "Support" within the MDVIP Connect app or by calling 1-866-405-6192. Representatives are available to assist Monday through Friday 8 a.m. – 8 p.m. ET.
Yes, we follow security and encryption guidelines to protect the information. Please refer to our Privacy Policy for additional information here.
Yes. Once you have received your annual wellness services, the annual fee may generally be paid or reimbursed by flexible spending accounts (FSAs), medical savings accounts (MSAs), health reimbursement accounts (HRAs), and health savings accounts (HSAs). Your physician will provide you with a statement for your benefits administrator upon request when you receive your annual wellness program consultation or thereafter. Please note that the fee cannot be paid via a FSA debit or credit card but reimbursement may be sought through the FSA claim submission process.
Today’s discerning customers want more healthcare choice and are seeking a better patient experience. MDVIP’s ongoing market research shapes our consumer-directed, alternative primary care model that provides patients with more individual attention and the conveniences they desire. This membership-based offering, complementary to Medicare and most commercial insurance plans, is a source of new patients and reliable revenue diversification.
MDVIP’s membership‐based primary care model supports your health system’s mission to meet the changing needs of patients and augments your physician retention and recruitment efforts. Incorporating a new strategic service arm also supports your expansion goals and your bottom line. An MDVIP‐health system partnership generates a recurring revenue stream, much of which is independent of third‐party reimbursement.
