Herbert Lee, MD

Doctor lee is very thorough.Very patient and works really good

I have been with Dr Lee for 12 years now. By treating my problems with stomach and hernia, he basically saved my life. Extremely knowledgeable, very friendly, and a good group of staff…

Very good for me.

I have been Dr Lee's patient for over a decade and have found him to be very kind, caring and thorough. I am confident in his medical expertise.

Impossible to reach their office! I had to leave several messages before they called me back about a scheduled procedure for the next day. A month later, I tried again to reach them to pay a bill over the phone and no answer. Where's their staff I met in the office to answer the phone?

Dr Lee really cares about his patients and he is very knowledgeable in his fields. I can say he saved my life. His office staffs are very friendly and makes you feel welcome. Highly recommend Dr Lee.

Can NOT get this guy to STOP sending me UNSolicited TEXTS, calls, emails & voice mails for "seminars", despite NUMEROUS REQUESTS!!

I have been going to Dr Lee for about 10 years most of the time it was for a colonoscopy, but I recently discovered that I had Gerd and acid reflux. He is a good doctor however his staff is horrible. I was scheduled for a phone call appointment at 9:30 . The day before the girl at the reception desk called me toConfirm my appointment for 9:30 in the morning. I confirmed it . The next day I waited and waited. No phone call. I tried calling his office . No answer just voice mail. I call three times and finally drive there. and said no one called me. I told them I had a 930 appointment . Both of them at the reception desk just stared at me, The guy at the desk said they didn’t have anything for me. I told him I received a call the day before to confirm my appointment. The girl just sat there and stared at me. By the way, when I walked in, they were both talking and weren’t doing anything. I asked if Dr Lee was in the office and he said no. I told him then why was it confirmed for today? And I also asked him why they don’t answer the phone. He said we do. I said no, you don’t. If you had you would have seen that I left 4 messages. He said he can reschedule and what was the earliest date that I could be rescheduled, and I said as soon as possible. He offered to reschedule the phone appointment later that day and made it for 1:45. If you have anything urgent, I suggest that you do not contact Dr Lee.

Very good and nice doctor

Excellent doctor and very caring. Listens to your concerns. Very patient and understanding. Dr Lee been my doctor for years.

My husband has been going to Dr Lee for many years now and I can’t shake the feeling that he does too many procedures (endoscopies, EGD, etc) for us. Never experienced so many procedures for GERD and related illness and wonder if these are truly necessary.

On top of all this, his scheduling leaves much to be desired. We came in today for a 8:30am endoscopy appointment, was told it’s a couple hours and we would be called to pick up. I called at 11 am to check on my husband as it was already a long time, but they “turned the phones off” and didn’t leave any way to contact. Tried again close to noon, no response on phone so drove over. Turns out they were just getting him into the room! So they let him sit there for 3 hours waiting. I can’t say if they just were disorganized or put someone in front of him or ??? All I can say is I was very worried something went wrong and with no phone response or updates it’s easy to add to family’s worry.

I would stop coming here and do not recommend Dr Lee.

Dr. Herbert Lee is one of the finest Dr in Orange County for Gastrointestinal treatment. He has great skills and knowledge and cares about the patient. His office team is also a great help. based on my experience I strongly recommend this Dr for any gastro intestinal surgery or service.

If you want a medical Practice that responds to your calls/questions/concerns this is NOT the place.
The barely answer the phone and though the receptionist is a nice and takes your messages you never hear back. There is no office manager to speak with and no patient advocate for that matter. We are told the Doctor is the manager , and well he is busy and therefore lacks a bedside manner. To provide an example: they call in a prescription and once we go to pick up it’s $2900 (yep that’s right) they don’t bother to call insurance and when you are not well and in pain it’s tough waiting in line at pharmacy and having to battle for medication. Second round of perscristion $290 , also not confirmed with insurance all while still having severe abdominal pain. We call insurance and they ask us to have doctor use confirm my meds.com, which we let them now and it has been 10 days and no replies to calls and email to nurse.
It is a serious case of patient neglect and office mismanagement. It’s other things like not having a sign on the door when they are not in office ( on certain days they are in surgery center) the Business across from them told us that patients stand outside On regular basis confused as to where to go for procedures. How easy and convenient would it be to place a sign on the door, it may ease things for a anxious and stressed patient .
We were over 45 minutes for scope procedure and NO ONE called. No sign on their door , no one answers the phones or call to see if see if surgery patient is lost. Health should NOT be an inconvenience and it is 100% an inconvenience with this group.

There is a language barrier with the doctor as well
Which is an issue given how sensitive /seriousness the medical diagnosis. One needs to understand the doctor and be able to have questions andwered.

We are switching to another practice , one with multiple doctors as well as a dietician , office manager with patient advocate .

My mom has been going to the Dr over 3 years and he misdiagnosed her symptoms. Mom has stage 3 colon cancer which could of been easily recognized 3 years ago. Terrible... Terrible...

I had to prepare for a week for this procedure. Office visit, filling out all their forms, Covid test which did not need to be done according to the surgery center, stop certain meds, 21 hours no food clear liquid only and then do their procedure for cleaning out your system which was very humiliating and painful then wake up at 4:30 AM to do the procedure again. I arrive at the surgery center with my friend who was dropping me off because they say I would not be able to drive this was at 6:15AM my procedure was scheduled at 7:30 AM. When we get there they tell me I am not scheduled and to sit down until they figured it out. Well they called Dr. Lee he said he is running late and his office has all the paperwork. I was told they will fit you into the schedule. You think I would be first because I had all the paperwork from Dr. Lee which clearly showed I was scheduled at 7:30AM on that day. I asked the reception people several times how long is this going to be she kept telling me I don’t know. I even asked for my insurance card and CDL back and she said she had to keep it. Finally my friend and I talked to another receptionist at 7:45 and finally at 8:45 they still had no idea when I would be scheduled. We inquired why and she said Dr. Lee’s office does not open until 9:00. Why didn’t they tell me that at 6:15 instead one lady tells me they are working on the schedule to get me in. The other one said they can’t do anything until Dr.Lees office opens. They had no idea when I would be scheduled. That’s when I called it quits I was hungry, did not sleep all night because of the pain in my stomach, dehydrated and feeling lightheaded . If I go without eating I get an upset stomach and I really felt like I was going to vomit. I even told the receptionist I wasn’t feeling well and they didn’t even care. I tried numerous times to call Dr. Lee’s office and only get a recording which says we will get back to you by the next business day. When I was there for my appointment the two young ladies at the front desk had a lot of time to talk to each other while I was sitting there, answer the phone. Not only did you inconvenience me but also the person who was dropping me off. Extremely disappointed with how Dr. Lee does business.

WORST DOCTOR ALWAYS TALKS ABOUT POLITICS
U HAVE BEEEN WARNED!!!!

Dr. Lee has been my PCP for over 30 years. He truly wants to help people and is very caring, and knowledgeable. He is not quick to recommend medications, or unnecessary procedures. He always looks for the best solution to treating you, the whole person. I trust him completely because, over the last 30 years, he has earned this in his care and treatment of me and my medical needs.

I read other reviews, both positive and negative, and feel strongly that Dr. Lee deserves FIVE stars. He is a very caring doctor and gave a detailed explanation of my test results. He is an expert in the digestive disease field, and I am confident of his diagnosis and follow-up treatments. Also, Dr. Lee's English is very fluent and I don't understand why people had difficulty communicating with him. I would recommend Dr Lee to my friends.

Very knowledgeable and caring the community.