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05/21/2026
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Neil Brenner
Best Doctor I ever had... listens to me about my aches and pains. He has a great bed side manner, No problems getting appointments.
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03/26/2026
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Diane Whitaker
Dr Julio Navarro goes beyond any expectations that anyone would ever want. I have a rare blood protein deficiency and he follows all the steps needed to assure that I have access to my medication and all newly approved medications offered.
He thoroughly explains every test and appointments with numerous specialist.
I feel totally comfortable discussing anything with him for I know he has my best interests.
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03/26/2026
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Diego Surace
Great Service
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03/20/2024
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Ann Fisher
I have been a patient of Dr. Navarro 20+ years. Over the year's he has seen me through some personal issues and has always been a straight shooter. Dr Navarro has always taken his time when dealing with any medical issues that have arisen. He genuinely cares about his patients.
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02/17/2024
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Bernardine Futty
Doctor is very attentive to patient and makes me feel confident in him
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02/17/2024
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CRISTINA DIAZ
Me encanta
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02/16/2024
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Nettie Hanna
Dr Navarro is a great Dr
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02/15/2024
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Scott Douglas
I’ve been actively promoting MD VIP! I totally agree with the concept, believe this is what medicine was meant to be!
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01/25/2023
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Rebecca Jean Beck
I was looking to be a new patient and I was ready to bring in as many as three new patients with me, but never mind. I am taking my business elsewhere. Looking at the reviews, I probably dodged a bullet. The reason why I will not proceed is because the employee that answers the phones for people looking to be new patients has no bedside manner, or, and his profession I guess the proper term would be he has no customer service skills. I got hung up on, twice, and then kept getting put on hold before he told me he would not be able to see my children. Because of the holds and getting hung up on, it took longer than it should have for me to get through a simple phone call inquiring about new patient appointments. At that time, my young son arrived and was talking in the background. The rep got annoyed by this and hung up on me again. Very rude and that is why I will not go back. Also, looking at recent reviews showing that the answering Services blow off patients and people cannot get their prescriptions filled, that is a very nightmare I dealt with from the last doctor's office which is why I was seeking out a new doctor's office in the first place. Never mind I guess.
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08/15/2022
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Kita
I have been going to horizon family for 4 years now. I am a patient of Rebecca Shaw and she is amazing. I have nothing negative to say about her. However, I have called this office multiple times over the last week and left four different voicemails. The staff never picks up or returns calls during business hours. I understand that these are health care professionals and that it gets busy and they have to address the patients that are present. However, what about the patients who call in? Or have questions or health concerns. It seems as if this practice is too busy to give patients a call back. This is disheartening because I've never had a negative experience until now. Because of my most recent negative experience, I will more than likely look for a new office to take care of my medical needs being that this office doesn't address concerned patients.
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10/28/2021
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تهاني عبدالله
Bad service
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09/17/2021
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Heather Laliberte
Beckie the NP is amazing!!!!! Knows what she is doing and is so patient and informative!
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07/26/2021
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Danette Williams
Rebecca Shaw is the absolute worst Nurse Practitioner EVER! I had a mid-morning appointment which she made 3:30ish pm and with no apologies Or explanations. She was quite arrogant and threatened to hang up if I didn’t stop questioning what happened. Rebecca then proceeded to tell me “ I don’t feel well either!” Not to mention the fact that when you call the office, good luck in getting someone to answer the phone during business hours. They don’t answer phones well at this office. Often messages are let on the recording and no one returns the call.
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04/01/2021
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Kenny Taylor
Rebecca was amazing!!! Anyone struggling with mental health, addiction, or anything of the sort, her pure life experience combined with medical knowledge is on point. For the first time I was able walk in to a Dr's office and be truly honest without them looking at me like I have 6 heads. When I say she was a God sent...I mean it. Thank you Rebecca
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10/21/2020
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Deaje Cosme
the receptionist was very rude and aggressive and denied me service also addressed me by my maiden name after i told her my married last name several times. I had to reschedule on 3 occasions due to family emergencies which constitute for them not to except me yet seen my husband who’s appointments where set and rescheduled the same days as mine. The doctors however are very kind and knowledgeable. Wanted a family doctor so my entire family could be seen. They will not let your children be seen as new patients until you are observed as one. Once my husband was able to be serviced and i was not we chose a different family practice.
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10/13/2020
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Ray Born Jr
Dr Navarro and his staff are extremely friendly and fast. Dr Navarro takes his time with you each and every visit.
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01/29/2020
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Elizabeth Verrill
It makes no sense to review the medical care if you can’t make an appointment. I believe this practice may have closed or be in financial trouble since there is NO staff to take a call or return a message left on a recording. When there is no one answering the phone in Billing one knows there is a problem. I tried for eight days to get a prescription refilled early this month. They claimed a problem with the phones. Again having the same problem. No one is there, any time, any day. One can only assumed they are out of business.
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09/10/2019
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Alex Talley
If I could give this practice a 0 I would. Unprofessional to say the least. Accuse patients of “outstanding bills” . When confronted about it, then they say “oh it was a mistake” no apology . It’s impossible to see the actual “doctor” because you have to pay for a program which allows you to be basically a VIP patient . 5 minutes max they give you for a visit , try to get you to do unnecessary blood work when I tried to explain to the nurse practitioner whom is a male he blew it off “ oh well U can choose what u want with you’re health” . The place is a joke and the only decent person they had working there’s who was professional Candace left. It’s been a issue ever sense going there weather they “don’t carry”child vaccines or it’s a billing issues over looked. By far the most unprofessional practice I have ever seen in my life.
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06/27/2019
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Palaniappa Krishnan
Dr Navarro was very caring and he handled my thumb’s deep cut quite efficiently. We need more doctors like him.
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06/14/2019
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Marissa Andrews
Very quick appointment.
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06/14/2019
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Jakeyha Harris
Great official doctor. He makes sure he helps you until your satisfied and also make sure he's doing the right thing 😉
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06/13/2019
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camille hobbs
I am always able to get an appoitment right a way. Very important!
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06/13/2019
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william joyce
Dr Navarro pays attention to detail and does a outstanding job I would recommend him for any general practitioner needs
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06/06/2019
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Patricia Bayless
They never call you back and it very rude and I miss NP Jackie she was the best I’m going to look for a new Dr
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05/29/2019
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Hazel Valentin
Amazing doctor, I’ve been coming to his practice for years and his staff & him are wonderful.
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05/22/2019
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Dialis Santos
Doctor and a staff are friendly, courteous and professional.
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05/22/2019
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Ivan Lourido
Pleasant & friendly staff, Dr Navarro has always treated me well when it comes to any médica issues I have & if needed other test to make sure my health is ok he acts fast and makes sure I’m seen by any specialist needed.
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05/14/2019
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Nick Maccari
Always on time. Listens to your symptoms, takes your opinion into consideration when he gives your diagnosis. Very pleasant, always polite, and makes you feel like you can talk to him like a friend and he is. The best DR. I have ever had, always there when you need him. The staff is very accomplished and compassionate to you ailments.
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05/13/2019
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Jose Ortiz
I have been a patient of Dr. Julio Navarro for many years and is my pleasure to have the opportunity to rate his service. Dr. Navarro has great bedside manners and he makes himself available to his patients anytime. He dedicates the appropriate amount of tine to his patients and always explains diagnosis in plain language to make sure patients understand.
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05/08/2019
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Patricia Wilson
Dr. Navarro is always willing to listen to your concerns and keeps your medical records updated.
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04/29/2019
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Susan Parker
The office staff and assistants are not only kind, but they really know what they are doing. This makes the visit less stressful, and dare I say, even enjoyable!
Dr. Navarro has a wonderful personality, and has a lot of patience. I am a chatterbox, but he listened to everything, then offered real life advice that I can actually use.
Very good experience, and I would highly recommend Horizons Family Practice.
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04/27/2019
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Ay BayBay
Staff is horrendous
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04/24/2019
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Dusty Rhoads
Horizons Family Practice provides prompt efficient service. I was taken in on time for my appointment and all my concerns were resolved. Dr. Navarro is a fantastic doctor with a vast amount of medical knowledge.