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03/19/2024
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Lorene Coffman
I have always been satisfied with Dr Susan Willard and her ability to have so much knowledge in her medical field. She has kept me alive many times and I am not exaggerating.
I truly believe God guided me to her 33 years ago.
Her and her office staff mean so much to me.
The kindness I receive is just overwhelming.
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10/30/2018
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Rose Young
I've been going to Dr. Willard for 26 years. She is very thorough and very knowledgeable. She keeps me well!
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02/14/2024
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Marie Roberts
Recently I was out of state and got sick. I text Dr. Willard of my symptoms. She called me immediately on a Sunday to confirm symptoms. She set an appt for me to come in the next day when I arrived in town. However, the weather was bad so she called in prescriptions for me. I was so thankful and relieved that my symptoms improved. I really like the individual care and attention that you receive.
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02/13/2022
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Karen Wright
Dr Susan Willard has been our doctor for over 15 years. She is the best! She cares for her patients in a way that makes each one of us feel special. She is professional, knowledgeable, kind, and filled with mercy. I love having a doctor that shares my faith in God and uses her medical knowledge to complete the plan he has for us. I would recommend her highly.
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05/08/2018
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Morgan Fletcher
I know Dr. Willard personally and can say that she is an amazing person and cares for everyone she sees and knows. She is an extremely hard worker and amazing person. Just ask her about qualifying for the World Championship at KUNO for the Iron Man.
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08/06/2019
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margaret stepp
Great doctor with a staff that can not be beat.
Have gone to her for many years..
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09/28/2019
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Jordan Victory
Very disappointed in my care from Susan. I recently went in for serious back pain and she was very dismissive. I was there for 30 mins and she only spoke with me for 2. She couldn't get me out of there quick enough. When I handed her a disc with my X-rays I had gotten done at an urgent care, she simply said "I can't look at that". As someone more soft spoken I wish she would ask more questions and be more attentive.
I left with a refill on my prescription and a recommendation for physical therapy. Nothing really helpful.. I could've gotten that at the urgent care.
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11/05/2019
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Leanna Flint
I started going to Susan Willard's office last year. My initial impression was the office was nice and Dr. Willard was very sweet. Today my opinion of this office is very much tainted because for me this is strike TWO in a BIG way! Let me reiterate that I still like Dr. Susan Willard but her office staff has proven to be unorganized and there seems to be a horrible issue of miscommunication. I needed a primary who could help me maintain a birth control prescription of Depo. The last few times i have called my pharmacy to fill the prescription i was denied a refill and the office did not notify me all week, when i called the office they told me it was denied due to an overdue bill which it wasn't and it was confirmed over the phone the bill had been paid months ago and then they said oh well its because you need to come in for a yearly probably I set the appointment to come in and they refilled my script. When i came in they said they had not actually scheduled me for a yearly only for a prescription consultation. And they said the yearly was not the issue. I was denied my script again today and when asked why they said it was cause i needed my yearly done... Seriously?! Now they cant get me seen till the 19th, i'm in my two week grace period which ends on 11/13. I told the nurse I've been on this medication for years and i know that if i go off it and back on it makes the birth control less effective... you know what i was told by the staff??? I will just have to go on Plan B until I can be seen. 1- switching up birth controls is not a good idea 2- dismissing office error shows bad customer service skills 3 - this is the only script i require this office to fill on a regular. 4- I'm not worried about having sex and not getting pregnant until i can be seen I'M WORRIED ABOUT GOING OFF MY BIRTH CONTROL AND IT POSSIBLY BECOMING LESS EFFECTIVE.!!! This staff has RUINED my opinion of this office. I'll take my business back to planned parenthood i guess since the nurses and staff seem to actually give a damn about keeping my birth control effective.
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09/25/2017
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Dave Redfern
Fantastic doctor and office
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02/22/2025
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Linda White
Dr. Susan Willard is very pleasant and accurate. She will share her wisdom & knowledge with careful consideration to her patients. Any & all referrals are very respectful of Dr. Willard.
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03/17/2022
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Deborah Brubaker
Dr. Willard and her staff are professional and caring. We have been with her for more than 20 years and have always received excellent care.
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02/14/2022
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Curtis Brubaker
We have been patients of Dr. For over 20 years.
Treatment is always very good.
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02/23/2025
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cindy jennings
Dr. Willard and her staff are wonderful! Dr. Willard is extremely thorough and generous with her time. She and her staff are very quick to respond and to follow up.
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09/11/2024
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Erin Morgan
Great panel of services with MDVIP. So helpful in getting things done quickly for my busy schedule
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04/28/2020
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Lecia Hite
I just saw a negative review of Dr Willards staff. I have been with Dr Willard for 10+ years and her staff has always been pleasant, helpful and professional, many of whom have been with her for that long too! Dr. Willard and her staff are the best and I recommend them.
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02/22/2025
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Abigail Vargas
She is the best Dr. so blessed I came across her many years ago. I could not ask for a better DR. she is a God fearing woman with a big heart . Her patients are not just a number she cares for every single one of them.
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02/22/2025
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Lynee Meyer
I love dr. Willard. She calls when I need medical answers. She's wonderful.
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02/10/2022
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Randy Hunt
Office staff are courtesy and knowledgeable.
Office atmosphere is warm and relaxing.
Dr. Willard is very knowledgeable. She is warm and caring. She is never rushed during my visits. She is the best.
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02/21/2025
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Martha ORourke
Dr. Willard is not only the greatest doctor but the greatest person. She believes in God and prays for her patients daily. I would highly recommend Dr. Willard.
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02/09/2024
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Michael Bannister
My experiences at Family Medicine has been incredible! The care and attitudes to help you are second to none. Dr Willard has called me back with results at night or the weekends to keep me updated!! We review programs and she feels would be the next best step, which is more than I would normally expect from past experiences with others. Dr Willard was for this and does her work to help others in need, I'm grateful to know Dr Willard and her staff!!!!!
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03/17/2023
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Teresa Ellington
I love seeing my physician, Dr. Willard! She is so patient and thorough in her care and diagnoses. Her understanding of practicing great medicine is such a blessing to me and my husband. We never have to worry when we speak with her about anything of concern to us. She is always willing to take the extra steps to make us comfortable and assured! She is one in a million!!
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03/10/2017
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QUARTRILLA Barnett
ThE best doctor I've ever had.
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03/20/2025
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Narissa Toliver
Dr. Willard is a special person. She cares greatly about her patients and goes above and beyond to assist in all of our healthcare concerns and needs. I feel very fortunate and blessed to be cared for by Dr. Willard. Her staff is amazing as well. Thank you all for caring for us.
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01/02/2024
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Stormi
Front staff is horrible.
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02/17/2023
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Paul Kempf
I have always enjoyed how Dr. Willard approaches holistic health and is very clear and understandable in her explanation of health issues. She is very approachable and easy to communicate with.
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06/03/2019
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MS. FREMY ANTONIO BONDEROS-KALE
Read reviews of Anne Martin, Jordan Victory and Leanna Flint carefully and decide if this is what you want. IMHO Susan Willard is incompetent and scatterbrain.
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02/04/2019
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Gregg Boone
Over 30+ years with Dr. Willard. Best family Dr. in the Tulsa Market. I highly recommend her and this team. From the receptionist to the follow up staff. My whole family goes to her and now my extended family loves her too. She will do whatever it takes to find the problem and does not just medicate the problem. Thanks to Dr. Willard and staff.
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05/09/2024
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Gigg LeCarp
Called to make an appointment because she is the PCP on my insurance and was told she is not taking new patients and I would have to call my insurance provider and have it changed. The lady I spoke with, Abigail was very rude and short with me as well.
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02/09/2022
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tj Norris
I absolutely love Dr Willard she truly cares for her patients and the nurses and staff are the best!
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11/23/2021
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Bonye Newcomb
I can’t say enough about Dr. Willard. She is far and away the best doctor I have ever had. I always know when I go in that she is going to listen carefully to everything I say and I never feel rushed. How many doctors can you say this about? She is very thorough and has even called me in the evening to give me information on something I have asked her about. On top of that, she is a wonderful Christian lady and I trust her.
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04/25/2017
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Vanessa Ammons
Excellent physician. Takes time to listen and is extremely proactive in maintaining health. Office staff is very friendly and always helpful.
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01/24/2019
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Lisa T.
I have been a patient of Dr. Willards for about 30yrs and she is amazing. She is very knowledgeable & always has a great smile and kind word. I would definitely recommend her to anyone seeking her services.
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02/09/2022
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Tolar Christy
There just isn’t a better doctor than Doctor Willard! She’s been my doctor off and on depending on insurance for over 30 years. She listens and she cares. It is so rare to feel heard by medical professionals. I never question the care I am receiving. It is so nice during a medical crisis to know that I am being cared for, body, mind and spirit. Thank you, Doctor Willard!
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02/10/2023
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MB BA
I think this is an excellent program and allows the doctor to spend as much time with the patient as required. I highly recommend it.
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03/21/2022
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Tamera Foster
Dr. Willard has saw me through many years of mishaps and illness with compassion and understanding.
I have been blessed to have had her taking care of my medical needs and will continue as long as she continues to practice medicine.
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02/21/2025
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Mike Orourke
Doctor Willard is fantastic. He is very knowledgeable and she really takes a personal interest in her patients. She is a great person and she prayed for me on my last visit. I’m so blessed to have her as my doctor.